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PRIVACY POLICY

Effective date: JANUARY 1st, 2018

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We at Truefood know how important is your personal information and we take your privacy seriously.  Please read the following to know our Privacy Policy. By using or accessing the Services in any way, you acknowledge that you accept the policies and practices described in this Privacy Policy, and you hereby agree that we will collect, use and share your personal information in the following ways.

Remember that your use of TrueFood’s services is subject to the Terms, which incorporate this Privacy Policy. All the terms we use in this privacy policy without defining them are the terms of the service.

 

What does this Privacy Policy cover?

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This Privacy Policy covers our care of Personal Information (“personally identifiable information”) that we collect when you are using our Services, but not to the practices of firms we don’t own or control, or individuals that we don’t manage.  We collect various types of Information from our users, as explained in detail below, and we use this Information internally, including to personalize, provide, and improve our services, to enable you to set up a user account and profile, to contact you and enable other users to contact you, to complete your requests for certain products and services, and to examine how you use the Services. In certain events, we may also share some Information with 3rd parties, but only as described below. 

As noted in the Terms of Service, we do not intentionally collect or solicit your personal information from anyone under the age of thirteen. If you are under thirteen, please don’t register for our Services or send any information about you to us. If we learn that we have collected information from a child under age thirteen, we will delete that personal information as soon as possible. If you believe that a child under thirteen may have provided us his/her personal information, please contact us at +91 8800777665. 

 

Will Truefood ever change this Privacy Policy?

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We constantly try to improve our Services, so it is possible that we may have to change this Privacy Policy from time to time, but we will notify you of the changes by making a notice on www.Truefood.in, by sending you an electronic mail and/or by some other means. Please note that if you have chosen not to receive our legal notification emails (or you’ve not provided us with your email), those legal notices will continue to govern the use of the Services, and you remain responsible for reading and understanding them. If you use the Services after changes to privacy policy have been posted, it means that you accept all changes. The use of the information we gather now is subject to the Privacy Policy in effect at the time such information is used.

 

What Information does Truefood Collect?

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Information You Provide to Us:

We receive and store any information that you intentionally provide us. For instance, through the registration process and/or through the configuration of your account, we may collect information such as your name, telephone number, email address etc. Such information may be needed to register with us or to take advantage of some of our services/features.

 

We can communicate with you if you have provided us with the means to do so. For instance, if you have provided us with your email, we may send you promotional offers by email on behalf of other businesses or send you an email to inform you about your use of the Services. If you give us your email in connection with a sweepstakes or other promotion involving 3rd party partners, you may also receive promotional offers from such those third party partners. In addition, we can receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more amazing and improve our services. If you do not wish to receive our communications from us, update your preferences in the configuration of your account.

 

Information Collected Automatically

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Whenever you interact with our Services, we automatically receive and store information in our server logs from your device or browser, which may include your device identification, IP address, “cookie” information, the type of device and/or browser that you are using to access our Services, and the feature or page that you requested. The "cookies" are identifiers that we transfer to your device or browser that allow us to recognize your device or browser and tell us how and when the features and pages of our Services are visited and by how many individuals. It is possible that you can change the preferences on your device or browser to prevent or limit the acceptance of cookies from your device, but this may prevent you from taking advantage of some of our pages and features. Our advertising partners can also transmit cookies to your device or browser, when you click on the advertisements that appear on the Services. In addition, if you click on a link to the website or service of a 3rd party, such 3rd party may also transmit cookies to you. Moreover, this Privacy Policy doesn’t cover the use of cookies by any 3rd parties, and we are not liable for their privacy policies and practices.

 

We may use this information to customize the content we think you might like, based on your Indiage patterns. We can also use it to improve our Services; for instance, this information can tell us how often users use a feature of the Services, and we can use that knowledge to make our Services interesting for as many users as possible.

 

Information Collected from Other sites and don’t Track Policy

 

Through the cookies we place on your device or browser, we may collect info about your online activity after you leave our Services. Like any other Indiage information we collect, this information enables us to improve the Services and personalize your online experience, and otherwise as described in this Privacy Policy. Your browser may offer you the “Don’t Track” option, which enables you to signal to operators of sites and web applications and services (including behavioral advertising services) that you don’t want those operators to track some of your online activities over time and/or across different web portals. Our Services are not compatible with Do Not Track requests at this time, which means that we collect info about your online activity, both while using our Services and after leaving our Services.

 

Will Truefood Share Any of the Personal Information it receives?

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We do not rent or sell your Information in personally identifiable form to anyone. However, we can share your information with 3rd parties as described in this section:

 

Information that’s no longer personally identifiable.  

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Information that is no longer personally identifiable. We can anonymize your information so that it is not individually identified you and provide that personal information to our partners. We may also provide aggregate Indiage to our partners, who can use such information to understand how often and in what way individuals use our Services, so that they can also provide you with an optimal online experience. However, we will never disclose aggregate Indiage info to a partner in a way that identifies you personally, as an individual.

 

Advertisers: We enable advertisers and/or business partners (“Advertisers”) to choose the demographic info of users who will see your ads and/or promotional offers and you agree that we can provide you with any info we have collected in non-personally identifiable form to an Advertiser, in order for that Advertiser to select the reliable audience for those ads and/or offers. For instance, we could use the fact that you are in San Francisco to show you ads or offers for San Francisco businesses, but we will not tell those businesses who you are. Or, we might enable advertisers to display their advertisements to users with similar Indiage patterns to yours, but we will not disclose Indiage info to advertisers, except in aggregate form and not in a manner that can identify you personally. Note that if an advertiser asks us to show an advertisement to a particular audience or audience segment and you respond to that advertisement, the advertiser can conclude that you fit the description of the audience they were trying to reach.

 

We use Google AdSense Advertising on our site. Google, as a 3rd party vender, uses cookies to post ads on our website. Google's use of the DART cookie allows it to serve ads to our users based on their visit to our website and other websites. Users may opt to use the DART cookie by visiting the Google ad and content network privacy policy. Google's advertising requirements can be summed in the Google Advertising Principles. They are launched to provide a positive experience for users. https://support.google.in/adwordspolicy/answer/1316548?hl=en

 

We can deliver a file to you through the Services (known as “web beacon”) from an advertising network. Web beacons enable advertising networks to provide anonymized, research, aggregated auditing and reporting for us and for advertisers.  Web beacons also allow advertising networks to advertise targeted advertisements to you when you visit other sites. Because your web browser must request these ads and web beacons from the advertisement network’s servers, these companies can view, set or edit their own cookies, as if you had requested a page from their website. You can opt out of web beacon tracking conducted by 3rd parties through our Services by adjusting Do Not Track in your browser; please note that we do not control whether or how these 3rd parties execute with Do Not Track requests.

 

Affiliated companies: in certain cases, the businesses or 3rd party websites which we are affiliated may sell or provide you products or services through or in connection with the Services (either alone or in conjunction with us). You can recognize when an affiliate company is associated with such transaction or service, and we will share your Information with that affiliate company simply to the extent that it is associated to that transaction or service. We have no control over the practices and policies of 3rd party sites or businesses in terms of privacy or anything else, so if you choose to participate in any transaction or service associating to a affiliated site or business, please check all such business’ or sites’ policies.

 

Agents: we hire other companies and individuals to perform tasks on our behalf and need to share your personal information with them to provide services or products; For instance, we can use a payment processing Truefood to receive and process your credit card transactions. Unless we tell you otherwise, our agents don’t have right to use the information we share with them beyond what is necessary to help us.

 

User profiles and presentations: Certain user profile info, including your name, address and any video or image content or Comments that user has uploaded to the Services, may be displayed to other users to facilitate user interaction within the Services or meet your request for our services. Your user name may also be displayed to other users if you post comments or interact with other users through the Services.

 

Business Transfers: We can choose to buy or sell assets. In this type of transaction, the customer's information is usually one of the business assets that would be transferred. In addition, if we (or our assets) are acquired, or if we go out of business, go bankruptcy or go through another change of control, the information could be one of the assets transferred to or acquired by a 3rd party.

Protection of Truefood and others: We have the right to access, read, preserve and disclose any information that we [reasonably] consider is necessary to execute with the law or court order; enforce or apply our Terms and other agreements; or protect the rights, safety or property of Truefood, our employees, our users, or others.

 

Is my personal information secure?

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Your account is protected by a password for your security and privacy. If you access your account through a 3rd party website or service, you may have additional or different login protections through that 3rd party's website or service. You must prevent unauthorized access to your account and information by selecting and protecting your password and/or other login mechanism properly manner and limiting access to your device or computer and the browser by logging out after it has finished accessing your account.

 

We strive to protect the privacy of your account and other information we have in our records, but unfortunately, we can’t guarantee full security. Unauthorized entry or use, failure of hardware or software and other factors may compromise the security of information of user at any time.

 

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What Personal Information can I access?

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Through your account configuration or setting, you may access, and, in some cases, delete or edit the following information you’ve provided to us:

  • name and password

  • email address

  • mailing address

  • phone number

  • credit card information

  • and other user profile information

The information you can view, edit, and delete may change as the Services change.  If you have any questions about viewing, updating or deleting information about you, please contact us at +91 8800777665.

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Under India Civil Code Sections, India residents are entitled to ask us for a notice identifying the categories of Personal Identification Information which we share with our affiliates and/or 3rd parties and providing contact information for such affiliates and/or 3rd parties.  If you are a resident of India and would like a copy of this notice, please submit a written request to:

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Truefood India

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What choices do I have?

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You can always opt not to disclose information to us, but remember some information may be needed to register with us or to take advantage of some of our services and features.

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You may be able to add, edit, or delete information as explained above.  When you edit information, however, we may maintain a copy of the unrevised information in our records.  You may request deletion of your account by emailing us at help@Truefood.in. Some information may remain in our records after your deletion of such information from your account. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.  

 

What if I have questions about this policy?

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If you have any questions or concerns regarding our privacy policies, please send us a detailed message to help@Truefood.in or at Truefood, INDIA and we will try to resolve your concerns.

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